Customers

I = Integrity

Whenever there is a discussion about Values, Integrity comes up as a fundamental necessity upon which to build a business and the relationships that are so necessary. The meaning of Integrity is described as Honesty, Trust, Keeping Your Word.

General

D = Drama

Oh the drama of it all! Watch for it. It comes out on Facebook, Tweets, in conversations. Something happens. For instance, a customer registers a complaint that goods were not delivered quite as speedily as expected. The business owner rants. Perhaps he refunds
Read More