Looking for a speaker or presenter for your management meeting, annual retreat or business networking event?
Considering a monthly brown-bag or company-sponsored luncheon program with a series of topics?
We have the answer!
We offer a variety of talks on today’s hot topics in business and management.
We can also accommodate requests for customized presentations. Ask us!
Contact us to get started.
Five-Star Customer Service
One of the best aspects of staying at a 5-star hotel or dining at a 5-star restaurant is ‘star’ treatment by the staff. Take your customer service to new heights by changing the way you feel about your job and the way you perceive your customers.
How to Build Trust
Trust is an essential building block for developing successful professional or personal relationships. You will learn the principles of building basic trust and how being more trusting can result in greater achievements and happiness.
There are many benefits to stepping up to a leadership role in every area of your life. You will discover how you can live leadership and get more out of your life!
What’s My EQ?
Studies show that supervisors and managers with certain non-cognitive abilities and traits – or Emotional Intelligence — are more successful than those who are merely cognitively intelligent or technically qualified.
Is Your Networking Working?
Networking to build your business isn’t just a series of breakfast or lunch meetings with a group of people who are ‘supposed’ to refer business leads to you. If you are serious about networking as a marketing strategy to build your business, then learn how to engage in this activity so you get the results you are aiming for.
Myths About Referral Generation
As business owners we all know the critical role of referrals for finding clients and customers. We dislike cold calling and we don’t want to be salesy. So referrals are important to building our businesses.
There are easy ways to build a solid referral-based business, and other ways that are neither easy nor productive. This discussion, based on extensive research, covers what has worked for Lane Business Consulting, and can work for you.
The Golden Rule is to do unto others as you would have them do unto you. But working with clients, customers, partners and suppliers, the Platinum Rule is what counts: Do unto others as they would wish done unto them. This discussion will help you quickly, through observation, understand how best to communicate and work with a wide variety of people, better serving them, and advancing your organization or business.