Customer Service Week

This is 2015 National Customer Service week. Initiated in 1992 with a Congressional proclamation, Customer Service week has been a

It’s Raining Money!

Lane Business Consulting has partnered with Copperstone Executive Suites for the upcoming Business Mastery Academy (BMA). The kick-off for the

Answer The Phone!

Do you remember the “old days” when phones were just phones? The ability and perceived necessity to connect quickly caused

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