Hour of Power
What is ONE THING…. … You can do to improve your productivity? More and more, I hear my clients say […]
Customers
Are You Leveraging Your Assets?
Do you take advantage of your greatest opportunities for growth? Most business owners and entrepreneurs do not recognize or take
Customer Service Week
This is 2015 National Customer Service week. Initiated in 1992 with a Congressional proclamation, Customer Service week has been a
Every Thing Matters!
When you are in business, every thing matters. Every thing is important. The things that matter are how you interact
What Are You Tolerating?
When I read the statement “Tolerate Nothing” in Thomas Leonard’s article: The Models of the Attraction, I thought how could
I = Integrity
Whenever there is a discussion about Values, Integrity comes up as a fundamental necessity upon which to build a business
Customer Service… It’s About “Thank You”
We celebrate Customer Service week during the first full week of October. Signed into law by President George Bush in 1992,
Customer Service….Bah Humbug?
Yes, it’s confirmed. We are still in a recession although recovering. There’s no avoiding that reality. And, if you read
Is Your Small Business Thriving?
Why do some businesses thrive and others never make it? This is a question that has haunted me for over