Customer Service

Q4 Is Here; Finish The Year Strong

Lorraine Lane / September 30, 2019

Q4 is here. As we head into the final quarter of the year, there’s a lot of hype out there […]

Last week, my daughter and I flew to Vermont to visit my Mom who is experiencing the effects of several

At a recent networking meeting as the members introduced themselves, an Allstate Insurance agency owner commented that a real estate

In “The 10X Rule,” Grant Cardone states that customer acquisition — not customer satisfaction — should be the priority goal

Lorraine Lane / January 18, 2018

Today is National Customer Appreciation Day. With that in mind, one thing I’ve noticed recently is that retailers and service

By The Numbers 78% of consumers have bailed on a transaction or not made an intended purchase because of a